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Learn more about this service when paid for under waivers in the Community-Based Services Manual. MORE INFORMATION Meals are home delivered from 10:30am - 12:30pm, Monday - Friday (not on holidays). Diabetic meals are available.

Information, guidance and support for family and other informal caregivers, typically through in-person meetings, over the phone or using online communications. MORE INFORMATION Program provides: * Caregiver coaching * Caregiver consultations * Support groups * Family meeting facilitation * Information and assistance CareNextion is a free web-based tool that helps caregivers coordinate responsibilities and cares: * A shared calendar to organize tasks and errands * Journal feature to track progress, doctor's visits and important information * Document storage and access * Consult with a social worker

The Office of Health Facility Complaints (OHFC) serves the general public. It can investigate complaints relating to quality of life and quality of care at health care facilities/agencies: * Hospitals * Nursing homes * Boarding care homes * Supervised living facilities * Assisted living and home health agencies * Individuals or organizations exempted from licensure per MS 144A.46, Subd. 2. * Allegations of child maltreatment in non-licensed personal care provider organizations. * Personal Care Assistance (PCA) staff working in home care agencies.

Learn more about a specific topic and how to connect to additional resources and services. MORE INFORMATION Freeborn County offers assistance to elderly and/or disabled persons looking for community resources. The goal is to keep community members in their homes safely. This includes long-term care planning: Long-term care consultants are county public health nurses who will visit with you in your home or in a long-term care facility to help you identify services you might need or want. Once services are identified, they will help plan those services.

Works to educate, empower and advocate for recipients of long-term care services and those seeking long-term care services and supports. Serves people in long-term care settings: nursing homes, board and care homes, those living in assisted living settings, customized living or foster care, and people receiving home care services. Resolves problems and improves long-term care service quality by working with consumers and caregivers. The resident directs the work of the Office by working with Regional Ombudsmen and Certified Volunteer Ombudsmen statewide. Free service of the Minnesota Board on Aging available to all Minnesotans receiving licensed long-term care age 18+. * Resolves disputes through: - Mediation - Negotiation - Education or referral to appropriate state or federal enforcement agencies or legal services * Resolves complaints about: - Abuse, neglect and financial exploitation - Rights, dignity, and consumer choice * Provides information and education about: - Consumers' rights, laws and regulations - Financing of health care and long-term care services through written materials - Individual consultation or public speaking * Advocates to better meet consumer needs through reform of state and federal legislation and the health care and social services system * Trains and oversees volunteers assigned to nursing homes and assisted living facilities