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An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

Medical diagnostic and treatment services available to people in their own living space, such as a residential facility. MORE INFORMATION Works with patients and their families to manage medical care in these settings: * Assisted living communities (primary care) * Transitional care units (short-term care) * Home

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

Medical diagnostic and treatment services available to people in their own living space, such as a residential facility. MORE INFORMATION Provides primary care to residents in long and short term care facilities. Long Term Care: * Offers primary care services for residents living in long term care facilities * Family conferences to inform patients and caregivers about the purpose and safety of all medications, tests, and therapeutic interventions * Full time geriatric physician works closely with a primary nurse Short Stay: * Medical, functional and cognitive evaluations by a geriatric physician * Physician and nurse participates in routine areas such as nursing, physical and occupational therapies, and social service

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

Veterinary care for dogs, cats and other pets. Services may include pet care and supplies. MORE INFORMATION Home visit pet care is available to Seniors. * Provides full service pet care at discounted rates for seniors. * Cares for pets whose companions reside in Senior living facilities.

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

Medical diagnostic and treatment services available to people in their own living space, such as a residential facility. MORE INFORMATION Provides care in assisted living and skilled nursing facilities

Medical diagnostic and treatment services available to people in their own living space, such as a residential facility. MORE INFORMATION Provides on-site primary care and chronic disease management to patients in assisted living, memory care and group home settings.

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

Medical diagnostic and treatment services available to people in their own living space, such as a residential facility. MORE INFORMATION Providers meet with residents in their assisted living apartments to provide primary care services, including: * Preventative care * Care coordination * Geriatric specialty

Can assist with relocation from nursing homes and other institutional settings to community-based living, providing assistance with step-by-step planning, accessing programs and services, and/or coordinating services and efforts to relocate.

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law

This program helps people who wish to move out of a licensed facility into stable community housing. The program also helps clients find the medical and social services and supports needed to live independently, such as Personal Care Attendants, who can help with essential daily activities, like bathing, dressing and feeding. Many people relocating from nursing homes have very few of the basic household items needed to start over again. The Transitional Services program can help with the transition to a new home by providing furniture and household items like bed sheets, towels, and cooking equipment, and can also arrange for delivery of these items to the new home. If you qualify for the programs these services are provided at no cost.

An ombudsman is a neutral party who investigates consumer complaints. They work with both the consumer and the organization to resolve consumer issues and improve customer service. MORE INFORMATION Receives and investigates complaints against government and government regulated agencies and its officials Assists with the following: * Service concerns or complaints * Knowing your rights * Grievances * Access to appropriate services * Ideas for making services better * Review guardian actions * General questions and information on services for persons with mental or developmental disabilities, chemical dependence or emotional disturbance Minnesota State law protects people from retaliation that make complaints in good faith. Medical Review - Death and Serious Injury Reporting * An agency, facility or program must report to this office the death or serious injury of a client within 24 hours of the incident Civil Commitment Training and Resource Center (CCTRC) * Helps with information on the Civil Commitment and Treatment Act and related law